Ticket Guide | Information on how to purchase a ticket.

Loss of Ticket

■You have you offer that you were lost to teller who purchased ticket and motor carrier window or crew, and please purchase the same ticket again. You see character that you purchased again, and, in the case of ride, please receive senoue, "loss re-receipt certificate".

(in the case of the purchase, we hand "loss re-receipt certificate" on the spot again at motor carrier window.)


■When ticket lost within one year is discovered, bring ticket and both of "loss re-receipt certificate" discovered to window of motor carrier. We refund amount of money that deducted refund fee from amount of money listed in "loss re-receipt certificate".

※When theft includes ticket, we do similar handling when we forget ticket.

※About certificate of published by other companies and refund, the handling may be different.