■You have you offer that you were lost to window which purchased ticket and motor carrier window or crew, and please purchase the same ticket again. In the case of ride, you show ticket which you purchased again, and please receive "loss re-receipt certificate".
(in the case of the purchase, I hand "loss re-receipt certificate" on the spot again at motor carrier window.)
※Ticket which can identify purchase contents with Reservation number of some lines and full name is excluded.
■When ticket lost within one year is discovered, bring ticket and both of "loss re-receipt certificate" discovered to window of motor carrier. We refund amount of money that deducted refund fee from amount of money listed in "loss re-receipt certificate".
※When theft includes ticket, we do similar handling when we forget ticket.
※About certificate of published by other companies and refund, the handling may be different.